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Shipping Policy

United States Shipping Info
For United States customers we send both USPS and Fedex. It depends on the size of your order. Shipments usually arrive in 3 to 9 days depending on what part of the country you live in. One week or less is the average.

NEW 2017 SHIPPING RATES WITHIN THE UNITED STATES
(48 States Only, does not include Alaska, Hawaii, Puerto Rico, Guam):

$10.00 to $99.99 shipping and handling is $6.99 for your total order
$100.00 & up gets FREE SHIPPING (Contiguous US only)
 

SHIPPING RATES for (Alaska, Hawaii, Puerto Rico, Guam)
Minimum Order is $19.00 plus shipping

If you live in the United States and your total order adds up to:
$19.00 to $39.99 shipping and handling is $11.99 for your total order
$40.00 to $65.99 shipping and handling is $15.99 for your total order
$66.00 to $119.99 shipping and handling is $19.99 for your total order
$120.00 to $239.99 shipping and handling is $32.99 for your total order
Orders over $240.00 shipping and handling is $34.99 for your total order
 
 
Orders over $75.00 must be shipped to the registered billing address for new customers, and large orders will require a signature upon delivery via FedEx.
  • Your card will not be charged until all of your items are in stock.  Once your package ships it cannot be stopped and any shipping fees are NON-REFUNDABLE!

HOW FAST DO WE SHIP?

Figures Toy Company generally ships your order within 24 hours to 48 hours of receipt, assuming all items are in stock. We pride ourselves on getting our customers their order as fast as possible. Why? So you will order again and again!!

"INTERNATIONAL SHIPPING outside the United States"

Figures Toy Company ships to just about every country in the world. We use the FedEx International and the United States Postal Service to ship internationally. 
 
SHIPPING within Canada
Minimum Order is $19.00 plus shipping
If you live in the Canada and your total order adds up to:

$19.00 to $59.00   shipping and handling is   $35.00 for your total order
$59.01 to $119.99 shipping and handling is   $45.00 for your total order
$120.00 to $239.99 shipping and handling is $60.00 for your total order
$240.00 to $499.99 shipping and handling is $80.00 for your total order
Orders over $500.00 shipping and handling is $110.00 for your total order
(Please Note: If you order heavy items or large quantities that require more than one shipping box your order may require extra shipping charges.
We will notify you of the additional expense and will bill you the difference in shipping. You will have the option to pay the additional shipping or cancel the order.)
 
SHIPPING within Europe
Minimum Order is $19.00 plus shipping
If you live in the Europe and your total order adds up to:

$19.00 to $59.00 shipping and handling is $45.00 for your total order
$59.01 to $119.99 shipping and handling is $60.00 for your total order
$120.00 to $239.99 shipping and handling is $80.00 for your total order
$240.00 to $499.99 shipping and handling is $100.00 for your total order
Orders over $500.00 shipping and handling is $125.00 for your total order
(Please Note: If you order heavy items or large quantities that require more than one shipping box your order may require extra shipping charges.
We will notify you of the additional expense and will bill you the difference in shipping. You will have the option to pay the additional shipping or cancel the order.) 
 
SHIPPING within Australia, New Zealand and Asia
Minimum Order is $19.00 plus shipping
If you live in the Australia, New Zealand and Asiaand your total order adds up to:

$19.00 to $59.00 shipping and handling is    $50.00 for your total order
$59.01 to $119.99 shipping and handling is  $65.00 for your total order
$120.00 to $239.99 shipping and handling is $85.00 for your total order
$240.00 to $499.99 shipping and handling is $125.00 for your total order
Orders over $500.00 shipping and handling is $175.00 for your total order
 
(Please Note: If you order heavy items or large quantities that require more than one shipping box your order may require extra shipping charges.
We will notify you of the additional expense and will bill you the difference in shipping. You will have the option to pay the additional shipping or cancel the order.)
   
 
Customs Information
Customers are sometimes charged duty and taxes by your local government. It is your responsibility to pay them if they are charged. We have no way of knowing weather or not duty and taxes will be charged as it is up to your local government.

Refused Orders
If you place an order and it comes back refused, you will be subject to a 20% restocking charge plus any shipping charges we incur to get the package back.
                                                                        
Customer Returned Orders
If you return an order there will be a 20% restocking charge.
 
WEB SITE ERRORS:
If a website pricing error occurs We reserve the right to cancel orders that were ordered at the incorrect pricing and will provide a full refund. 

QUESTIONS:
If you are still unsure about shipping please contact us and we will be glad to help with your shipping needs.

Figures Toy Company
Phone: 1-813-749-0800
Fax:     1-813-749-0804
e-mail: info@figurestoycompany.com

Mailing Address:

Figures Toy Company
12826 Commodity Place
Tampa, FL 33626